Back to Dashboard

Terms of Service

Effective June 1, 2026 | Last Updated June 2026 | CoreSignal Health | Governing Law: Alabama

1. Acceptance of Terms

By creating an account on the CoreSignal platform (the "Platform") or using any CoreSignal services, you (the "User") agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Platform. These Terms constitute a legally binding agreement between you and CoreSignal, Inc. ("CoreSignal").

2. Description of Service

CoreSignal is a lab-based men's health optimization tool that helps you organize self-reported health information, lab values, and wearable data, generates an informational Optimization Index score, and surfaces AI-generated insights. The Platform is a wellness optimization tool, not a clinical diagnostic platform. It is provided for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. Using CoreSignal does not create a physician–patient relationship.

3. Eligibility

You must be at least 18 years of age to use the Platform. By accepting these Terms, you represent that you meet this requirement and have the legal capacity to enter into a binding agreement.

4. Health Data Consent

By using the Platform, you provide the following explicit, informed, and granular consent to the collection and use of your health data:

  • Laboratory Data: Consent to upload, store, and analyze laboratory test results including blood panels, hormone levels, and other clinical markers for the purpose of generating your Optimization Index score.
  • Wearable Data: Consent to synchronize and store biometric data from connected wearable devices including heart rate, HRV, sleep, and activity data.
  • Self-Reported Data: Consent to collect and analyze self-reported symptoms, mood, energy levels, and other wellness data you voluntarily enter.
  • AI Processing: Consent to have your health data processed by OpenAI's API for the purpose of generating personalized health insights, scores, and recommendations. You understand this involves transmission of health data to a third-party AI provider under a Business Associate Agreement.
  • Analytics: Consent to pseudonymous behavioral analytics for product improvement. Raw health data is not sent to analytics providers.

You may withdraw any of these consents at any time by contacting braiden@coresignal.health. Withdrawal will not affect the lawfulness of processing prior to withdrawal.

5. Pilot Program Terms

CoreSignal is currently offered as a closed pilot to a limited group of participants. Access may be granted by invitation. During the pilot, features may change, be suspended, or be discontinued at any time, and we may terminate or limit access without notice. The Platform is provided "as is" during the pilot and may contain errors or incomplete functionality. Feedback you provide during the pilot may be used to improve the Platform.

6. Subscription and Billing

CoreSignal may offer paid subscription tiers that unlock additional features. Subscription fees, billing intervals, and any applicable trial terms are presented at the point of purchase. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel at any time; cancellation takes effect at the end of the current billing period and does not entitle you to a refund for the current period except where required by law. Pilot participants may receive promotional or complimentary access, which may be modified or withdrawn at our discretion.

7. Acceptable Use

  • You are responsible for the accuracy of health data you enter or upload.
  • You will not share your account credentials with others.
  • You will not attempt to circumvent the Platform's security measures.
  • You will not use the Platform for any unlawful purpose.
  • You will notify CoreSignal immediately of any unauthorized access to your account.

8. Health Disclaimers

8.1 Not a Medical Device

CoreSignal Health is a wellness data aggregation and analytics platform. It is not a medical device as defined under 21 U.S.C. §321(h), has not been cleared or approved by the U.S. Food and Drug Administration, and is not intended to diagnose, cure, treat, prevent, or mitigate any disease or medical condition. Scores, flags, and insights generated by the Platform are for general wellness informational purposes only and do not constitute medical advice, clinical decision support directed to end users, or a substitute for the professional judgment of a licensed healthcare provider.

8.2 Informational Flags and Alerts

Certain Platform features surface informational flags when user-entered or connected lab data falls outside reference ranges used in the Platform. These flags are for general wellness awareness only. They do not constitute diagnoses, clinical assessments, or medical recommendations. Reference ranges displayed are general population reference ranges and may not be appropriate for your individual health status, age, medications, or clinical history. Always consult a qualified, licensed healthcare professional before making any health or treatment decision.

8.3 Provider Portal Users

The CoreSignal Provider Portal presents aggregated patient wellness data and informational flags to licensed healthcare professionals ("HCPs") for informational purposes. These outputs are intended to supplement, not replace, the independent clinical judgment of the reviewing HCP. CoreSignal does not employ licensed healthcare professionals and does not provide clinical services. The HCP is solely responsible for all clinical decisions made in connection with patient care. Nothing in the Platform constitutes a recommendation that an HCP take or refrain from any specific clinical action.

8.4 Availability and Compliance

The Platform is operated from Alabama and governed by Alabama law. CoreSignal does not provide medical services, practice medicine, or employ licensed physicians in any jurisdiction. Clinic partners using the Provider Portal are solely responsible for compliance with applicable state law, including corporate practice of medicine requirements in their respective states of operation. CoreSignal's flat-fee software services are provided at arm's length to clinic management entities and are not contingent on clinical revenue or patient volume.

8.5 Protocol Suggestions

Any supplement, lifestyle, or wellness protocol suggestions provided through the Platform are general wellness recommendations based on publicly available, peer-reviewed literature. They are not medical prescriptions, clinical treatment recommendations, or replacements for physician guidance. Individual results vary. Always consult a healthcare provider before starting any supplement or wellness protocol, particularly if you have existing medical conditions or take prescription medications.

Additional disclaimers applicable to all CoreSignal services:

  • CoreSignal is a wellness optimization tool, not a clinical diagnostic platform.
  • The Optimization Index score and all AI-generated insights are informational only and are not medical diagnoses.
  • AI-generated recommendations do not constitute medical advice and should not replace consultation with a licensed healthcare professional.
  • CoreSignal has not been evaluated or cleared by the FDA as a medical device.
  • Always consult a qualified physician or healthcare provider before making changes to your health, diet, exercise, or medication regimen based on information from the Platform.
  • In a medical emergency, contact emergency services (911) immediately — do not rely on the Platform.
  • CoreSignal makes no representations that its scores or recommendations are accurate, complete, or suitable for any individual's medical circumstances.

9. Data Processing for AI/ML Analysis

By using the Platform's scoring and recommendation features, you explicitly authorize CoreSignal to:

  • Transmit your health data to OpenAI's API under a HIPAA Business Associate Agreement for AI-powered analysis.
  • Use aggregated and de-identified health data (where all direct and indirect identifiers have been removed) to improve CoreSignal's proprietary algorithms.
  • Store AI-generated outputs (scores, trends, recommendations) as part of your health record on the Platform.

CoreSignal will not use your individually-identified health data to train external AI models without explicit additional consent.

10. Intellectual Property

The Platform, including its software, algorithms, scoring methodology, and content, is the exclusive property of CoreSignal, Inc. Your health data remains your property. You grant CoreSignal a limited, non-exclusive license to process your data as described in these Terms and the Privacy Policy.

11. Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes what data we collect, how we use it, the vendors that process it under Business Associate Agreements, and your rights regarding your information. By using the Platform, you acknowledge and agree to the practices described in the Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

CoreSignal's total liability to you for any claim arising out of or related to these Terms or the Platform shall not exceed the greater of (a) the total fees paid by you to CoreSignal in the 12 months preceding the claim, or (b) one hundred dollars ($100).

CoreSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, bodily injury, or personal injury, even if CoreSignal has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, CoreSignal's liability is limited to the maximum extent permitted by law. The Platform is provided without warranties of any kind, whether express or implied. You use CoreSignal at your own risk.

13. Indemnification

You agree to indemnify, defend, and hold harmless CoreSignal, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Platform, violation of these Terms, or violation of any third-party rights.

14. Termination

CoreSignal may terminate or suspend your account for violation of these Terms. You may delete your account at any time. Upon deletion, data will be retained for 3 years per the Privacy Policy retention schedule, then securely deleted.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Alabama. You consent to the exclusive jurisdiction of such courts.

Before initiating formal dispute proceedings, you agree to attempt to resolve disputes informally by contacting braiden@coresignal.health.

16. Changes to Terms

CoreSignal may modify these Terms at any time. Material changes will be communicated via email and Platform notice at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, email braiden@coresignal.health or visit coresignal.health.